I attended an online presentation called “The Connected Company” that MJ pointed out to me. Presentation thesis: 1. Industrialization has been a phase in economic development. Industrialization is growing slowly while the service economy has been growing dramatically worldwide in recent decades. 2. Service-oriented companies are organized around ideas rooted in an industrial era. Problem. […]
Sharing this video in the case it was missed in the latest UseIt alert: http://news.bbc.co.uk/2/hi/programmes/click_online/9751991.stm. They use a Tobii mobile eye tracker! Very interesting on many levels.