Friday’s kvetch: Sometimes I don’t want an “experience,” I just want good, usable design that let’s me get crap done.

I was a Twitter skeptic at first, but I’ll admit to using it, ahem, a lot now. But Twitter is a cruel mistress. Sometimes I find myself hating it for the same reasons that I loved it the day before. For example, the 140 character limit. It’s a basically arbitrary constraint borne out of the [...]

I recently received a call from a prospective client — a really nice person, as it turns out — who conducted the entire call on speakerphone. It was a brief call and its main purpose was simply to set up a meeting, but when it was over I found that I had a slight negative [...]